1.How to pay for custom bobbleheads？
*PayPal
You can pay for custom bobblehead dolls through Paypal, which is one of the safest and most convenient payment methods.
*Credit Card
We accept payment via all major credit and debit cards.
2.Is my payment sececure?
Our website uses SSL encryption to ensure that all data passed between the web server and the browser remains private and complete. Please be assured that your payment is always safe.
3.If I forgot to add something, can you charge my card?
If you wish to add extra items like a pet or personalization during your order, we are unable to charge your card. In this case, you would need to make a payment directly to our PayPal account:https://www.PayPal.Me/unicreation1 .
However, if you do not have a PayPal account but still need to make an additional payment after placing your order, we can create a payment link on our website for you. Alternatively, we may request payment from you and send a link to your email address.
4.Why did my payment fail?
Network Reason
This is one of the most common reasons, because the payment cannot be successfully made due to poor network signal. You can choose to change the network or restart the browser and pay again.
Paypal-There is a problem with your credit or debit card (for example, the card is not confirmed, insufficient funds, expired card, invalid card, disabled card, etc.)
Please contact PayPal support for more information.
Credit Card-Your credit card does not have permission to conduct online, cross-border or overseas transactions, you can call the bank to check the restrictions on your credit card account.
Your billing address is different from the information on file with your credit card, which may cause your payment to fail. Please make sure that your billing address and the information on file with your credit card are exactly the same. You can also contact your bank for more help.
To avoid having your credit card blocked by PAYPAL/bank, please refrain from attempting to make multiple payments using the same card through the same browser or device on our website. If your initial payment attempt fails despite having accurate card information, we recommend switching to a different browser or device or using a different credit card for your second attempt.
We hope the above information can be helpful to you. If you have any problems with your bobblehead dolls order, please contact our online customer service or send an email to service@bbobbler.co.uk, and we will try our best to help you solve the problem.